- Asian Unification Project: Targets Asian people who are disabled, immunocompromised, or 50+. Individuals can request grocery delivery or errand running.
- The Bright Spot: An online community where older adults can shine, offering everything from exercise classes and small online group discussions to trivia nights and mindfulness tutorials – all free of charge. Offered by the YMCA of Greater Toronto.
- Canadian Muslim Response Network: Anyone in need across Toronto can request emergency kits including non-perishable food items, and essential hygiene and cleaning products.
- Canadian Cancer Society Information Helpline: For people with cancer, caregivers, families and friends, and healthcare professionals. 1-888-939-3333 (TTY 1-866-786-3934) CancerConnection.ca is an online community where people with cancer and their loved ones can share their experiences and build supportive relationships. Webinars on COVID-19 for cancer patients providing expert input on some central issues affecting people living with cancer and their caregivers.
- Caregiving Communities gives people who need help an easy way to find it in your community. This can include finding help with grocery or medication pick-up and delivery, friendly phone calls and mental health support.
- CareMongering-TO: Community Response to COVID19. Can request or offer aid (including grocery delivery and other resources) by posting in the Facebook group, filling in a Google form (to offer aid), or filling in a spreadsheet (to request aid).
- COVID-19 Resource Map: This tool has up-to-date service listings across Toronto, including food banks, meal delivery programs, community health services and more. Additional layers and details are being updated daily by 211 Toronto.
- COVIDhelpTO: Helps frontline workers answer their clients’ most basic questions around financial and housing support. Content in 14 languages: Arabic, Bengali, Chinese (Simplified and Traditional), Farsi, French, Gujarati, Korean, Punjabi, Somali, Spanish, Tamil, Urdu, and Vietnamese.
- COVIDTO GlideApp: An all-in-one community resource that is updated by volunteers.
- Diabetes Canada offers webinars with information about government supports and how people with diabetes can access care during the pandemic. Materials are offered in the following languages: Punjabi; Cantonese; Italian; Urdu.
- DonateTO: The City launched this online portal, making it easy for businesses and residents to make direct donations of products, services, and funds in support of the City’s relief efforts.
- Friendly Neighbour Hotline (UHN Open Lab): Toronto seniors who live in low-income housing can request grocery and supply aid. Torontonians can volunteer after a vetting process and online training. 1-855-581-9580 (Hotline Phone Number)
- GDNA Help/Give Forum: Community residents can ask for help and other residents can offer assistance.
- Good Neighbour Project: GTA-wide, Facebook-based network of community members willing to assist with supply and grocery delivery to those with disabilities, compromised immune systems, accessibility barriers, and the elderly. Requests for aid can be made by calling the helpline (647-873-2230) or sending an email.
- Queen West Resilience Gardens and Recipe Books: With the many challenges brought on by COVID-19, the Queen West BIA has created Resilience Gardens and Recipe Books for households to grow some food at home. Sign up for your FREE kit.
- ShopHERE: Connects volunteers in Toronto’s technology sector with business owners who need e-commerce training and support in digital marketing and shipping. Tech companies and professionals who’d like to offer guidance can sign up online. To qualify for the program, a business must have fewer than 10 employees, or fewer than 25 employees if a restaurant or bar; pay commercial property taxes, and not be a chain or franchise. Eligible businesses and artists must be located in the City of Toronto.
- Social Planning Toronto designed the COVIDhelpTO website to help front-line workers answer their clients’ most basic questions around financial and housing supports announced over the past few months. The English content has now been translated into 14 languages.
- Spark Ontario is a free, bilingual online platform that connects not-for-profit organizations with potential volunteers.
- Steps to Justice gives answers to more than 80 legal questions, including questions about emergency benefits assistance, Employment Insurance, being evicted for non-payment of rent, and what to do about urgent family law problems with the courts.
- The 519 (Community Centre serving the LGBTQ2S community): Free takeaway meals, 7 days a week 1 pm and 4 pm, Monday to Friday 12:30 pm, 12:30 pm Saturday and Sunday. Location: In front of the Fabarnak Cafe, 519 Church St.
- Toronto Council Fire Native Cultural Centre: Bagged meals available for pick-up only at the side door. Weekdays: Breakfast: 9:00 AM - 9:30 AM; Lunch: 12:00 PM - 12:30 PM; Dinner: 3:15 PM - 3:45 PM. Weekends: Breakfast: 9:00 AM - 9:30 AM; Lunch: 12:00 PM - 1:00 PM (Sunday 12:00 - 12:30 PM). Location: 439 Dundas St. E. at Parliament
- West Neighbourhood House: Help with grocery and pharmacy pickup, friendly calls, social support, information and referral, and other needs emerging in the community. Sign up to volunteer or request help at westnh.org/help. Email email@example.com or call 416-532-4828.
Health and Medical Information
If you are concerned that you may have been exposed or are experiencing symptoms of COVID-19 (e.g. fever, cough, or difficulty breathing), please start by visiting the Ministry of Health website and taking their self-assessment, and then if necessary, contact Telehealth Ontario. This may be a helpful link - Do I have COVID-19, the flu, or a cold?
If you’ve travelled, please self-isolate and monitor your health for symptoms of COVID-19 (e.g. fever, cough, or difficulty breathing) for 14 days after you arrive back in Canada. Information about self-isolation is available from Public Health Ontario and other sources. As always, for the most accurate and latest health updates, please refer to the following public health authorities:
- 211: Dial 2-1-1 or visit the website
- Toronto Public Health: The public health hotline is available Monday to Friday (8:30 a.m. – 8 p.m) and Saturday and Sunday (10 a.m. – 6 p.m) at 416-338-7600, TTY (416-392-0658) or email (PublicHealth@toronto.ca).
- COVID-19 Monitoring Dashboard: Summarizes Toronto's status with respect to a core set of indicators that align with the Ontario Government’s Framework for Reopening.
- Public Health Ontario: Telehealth Ontario offers free, confidential service at 1-866-797-0000. A Registered Nurse will take your call 24 hours a day, seven days a week. Information is available in multiple languages.
- Ontario Medical Association: Get the latest “news you can use” on a wide range of COVID-19 related topics.
- Canada Health
- World Health Organization
Mental Health Supports
Need immediate help?
- If you or someone you know is experiencing a mental health or substance use emergency, call 9-1-1 or go to the emergency room of your local hospital.
If you are not sure if it is an emergency, or just need to talk through the situation, consider reaching out to:
- Telehealth Ontario at 1-866-797-0000
- Kids Help Phone at 1-800-668-6868 or texting CONNECT to 686868
- Mental Health TO at 1-866-585-6486 for free phone or video mental health counselling for infants, children, youth and families
- 211 – call 2-1-1 or text 21166 (M-F 7am – 9pm) finding supports in the community such as food banks, housing and more.
- Toronto Public Health – (416-338-7600) Up-to-date Covid-19 information for the City of Toronto
- Distress Centres of Greater Toronto – (416-408-4357 or text 45645) 24/7 support, 365 days a year, for individuals in crisis
- Assaulted Women’s Helpline – (1-866-863-0511 or text #SAFE (#7233) on Bell, Rogers, Fido or Telus). Free, anonymous & confidential 24-hour helpline for women in Ontario experiencing any form of abuse.
- Black Youth Helpline
- What's Up Walk-In® | Mental Health Counselling
Covid-19 Specific Resources:
Helping Your Kids in Changing Times
Tips for Supporting Teens
Coping with Learning from Home
- School Mental Health Ontario
What’s Up Walk-In
- Kids Help Phone -- We're Here for You During Covid-19
Toronto Public Health – COVID-19 Mental Health Resources
Centre for Addiction and Mental Health (CAMH) -- Talking to Children about Covid-19 and Its Impact
Children's Mental Health Ontario -- Talking to Your Anxious Child about Covid-19
- World Health Organization
Covid-19 Youth Resource Hub
Wellness Together Canada provides tools and resources to help get youth back on track. These include modules for addressing low mood, worry, substance use, social isolation and relationship issues.
- Tip Sheet for youth with autism and intellectual disability
Resources for Students
- High School Handout
- No Problem Too Big or Too Small
- Self-Care 101 for Students
- Reaching Out
- COVID-19 Response
Resources for Caregivers
- Helpful Resources for Caregivers
- For parents of Special Needs Children: Top 10 Strategies and Resources to Help Your and your Family Cope
- Evidence-informed, simple strategies for parents and staff to manage feelings of worry, stress, or sadness during difficult times. Coping Strategies for Caregivers
- Coping: Well-Being Visuals through a Language Lens Resource Tip Sheet
- School Mental Health Ontario -12 easy and fun mental health practices to try with your children at home (elementary and secondary students.) News and Updates - About Us
- TDSB Mental Health & Well-Being YouTube Channel
- Short webinar Anxiety 101
Health Workforce Portal
The Ontario government has launched a new Health Workforce Matching Portal that will enable retired or non-active health care professionals, internationally educated health care professionals, students, and volunteers with health care experience to join the province's response to COVID-19. The portal will efficiently match the availability and skillsets of frontline health care workers to the employers in need of assistance to perform a variety of public health functions, such as case and contact management.
COVID-19 is an unprecedented situation that requires all levels of government to work closely together. I am working closely with my Municipal and Federal counterparts to discuss how we can support Spadina-Fort York residents, businesses, and other organizations. For more detail on the Municipal and Federal responses, please click the links below:
- Innovative Solutions or Products: If you are a business/organization that can offer emergency products or innovative solutions to support the COVID-19 crisis response, submit your ideas/supplies here
- Toronto Arts Council resources for artists during the COVID-19 crisis
- Community Legal Education Ontario has released a guide to legal issues that arise out of the COVID-19 crisis
- The Ontario Chamber of Commerce has created a COVID-19 Toolkit for businesses
- Diabetes Canada:
- Ask the Experts – video answers by medical professionals to common questions
- Demandez aux Experts – answers in French to commonly asked questions
- Diabetes Canada COVID-19 resources
- An infographic describing how those with diabetes can best prepare during the COVID-19 disruption
- #HowsMyFlattening: A centralized data analytics and visualization hub monitoring Ontario's response to COVID-1
- Consumers can report price gouging by filing a complaint at 1-800-889-9768 between 8:30 a.m. and 5:00 p.m., Monday to Friday, or by filing a report online.
- 211 is a free helpline that connects Ontarians to community and social services in your area 24 hours a day, 365 days a year, in over 150 languages.
- The Ontario Federation of Labour has a worker resource page and an info sheet on how to file a complaint against an employer who is using reprisals
- Click here for the updated Employment Standards legislation changed to reflect COVID-19 and other FAQs on staying home from work. Remember, employers cannot require employees to provide medical notes to prove they are eligible for the leave.
- The Ontario Human Rights’ Commission has released a policy statement on COVID-19
- Here are guidelines from the Ministry of Labour on how to refuse unsafe work
- Ontario's Non-Profit Network has provided resources for organizations to adapt due to COVID-19
- The Canadian Federation of Independent Businesses has a number of resources for small businesses to provide advice in relation to COVID-19